Delivery Information

Delivery in Australia

It is your obligation to enter the correct delivery address details at the time of ordering. Should you enter the wrong address, we are not obliged to re-send the order to the correct address at our expense.

We will provide you with an estimated date for delivery and a tracking number of all parcels. While we make every effort to deliver by this time, all dates specified are estimates only. We have aligned ourselves with courier partners who we believe will always do their best to deliver products by the estimated delivery date.

It is the responsibility of the customer to infor Design for Use if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge enquiries with the courier to ensur edelivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

Please note that if an item has been lost in transit, we will not despatch a replacement item immediately. Replacement items will be despatched according to our discretion.

As a guide only, our couriers attempt to deliver to business addresses between 9.00am and 5.00pm, and to home addresses up until 6.00pm. Unfortunately, we are unable to give a guaranteed time of delivery.

You agree that when our courier partner is satisfied that the order has been delivered, delivery of the order has taken place within the terms of the agreement between you and us.

Without limiting the operation of any other terms and conditions herein, we will not accept liability for any loss or damage arising from a late delivery.

Without limiting the operation of any other terms and conditions herein, you agree that late delivery does not constitute a failure of our agreement, and does not entitle you to cancellation of an order.

Without limiting the operation of any other terms and conditions herein, we will not accept liability for any loss or damage arising from items lost, stolen or damaged after delivery has taken place.

 

International Delivery

Design for Use delivers internationally, but not all items can be delivered to all countries. We currently offer a flat shipping rate for each parcel send to New Zealand or Singapore. For all other countries please contact us at sales@designforuse.com.au to enquire about shipping restrictions or to obtain a shipping quote.